Wayne State technology professor breaks down Amazon’s AI advances in cutting 14K corporate jobs

Amazon is eliminating 14,000 corporate jobs, citing advances in artificial intelligence as a key factor in the decision. The company says it needs to stay “nimble” as AI transforms its business operations. In an email to employees, Amazon’s top human resources executive called AI the most impactful technology since the internet. The message explained that AI is enabling the company to operate with “fewer layers” and move faster to serve customers. Amazon’s job cuts follow a wave of layoffs in the tech industry, including similar moves by Meta, Target, and Microsoft. Kwame Robinson, an assistant professor of technology, information systems, and analytics at Wayne State University, joined to discuss the future of jobs in an AI-driven world.